{"id":7685,"date":"2024-04-17T16:55:32","date_gmt":"2024-04-17T16:55:32","guid":{"rendered":"https:\/\/kos-jewelry.com\/?page_id=7685"},"modified":"2024-04-17T17:06:26","modified_gmt":"2024-04-17T17:06:26","slug":"refunds-and-returns-policy","status":"publish","type":"page","link":"https:\/\/kos-jewelry.com\/en\/refunds-and-returns-policy\/","title":{"rendered":"Refunds and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7685\" class=\"elementor elementor-7685\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-109e8e6 e-flex e-con-boxed e-con e-parent\" data-id=\"109e8e6\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e7ca75d e-con-full e-flex e-con e-child\" data-id=\"e7ca75d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b199ad elementor-widget elementor-widget-heading\" data-id=\"9b199ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Refunds and returns policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef40f2d e-flex e-con-boxed e-con e-parent\" data-id=\"ef40f2d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aac709 elementor-widget elementor-widget-text-editor\" data-id=\"4aac709\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"flex-shrink-0 flex flex-col relative items-end\"><div><div class=\"pt-0.5\"><div class=\"gizmo-shadow-stroke flex h-6 w-6 items-center justify-center overflow-hidden rounded-full\">\u00a0<\/div><\/div><\/div><\/div><div class=\"relative flex w-full flex-col agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 text-token-text-tertiary overflow-x-auto\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"26803529-60c0-4db4-bba7-ed8110c9cc7a\"><div class=\"text-token-text-tertiary markdown prose w-full break-words dark:prose-invert dark\"><p><strong>Refunds and Returns Policy:<\/strong><\/p><p>At Kos Jewelry, our priority is to ensure that you are completely satisfied with your purchase. In case you are not satisfied for any reason, we offer a simple and easy refunds and returns policy that assures your peace of mind.<\/p><p><strong>1. Returns Eligibility:<\/strong><\/p><p>We accept returns on most items within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. However, customized or personalized items may not be eligible for return unless they are defective or damaged upon receipt.<\/p><p><strong>2. Return Process:<\/strong><\/p><p>To initiate a return, please contact our customer service team at [customer service email or phone number] to obtain a return authorization (RA) number. Once you have received your RA number, securely package your item and include the RA number on the package. Ship the item back to us using a trackable shipping method. Please note that the customer is responsible for return shipping costs unless the item is defective or damaged.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refunds and returns policy \u00a0 Refunds and Returns Policy: At Kos Jewelry, our priority is to ensure that you are&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7685","page","type-page","status-publish","hentry"],"post-meta":{"site-container":["full-width-stretched"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-page"],"_elementor_version":["3.19.4"],"_wp_page_template":["default"],"_elementor_data":["[{\"id\":\"109e8e6\",\"elType\":\"container\",\"settings\":{\"boxed_width\":{\"unit\":\"px\",\"size\":\"1440\",\"sizes\":[]},\"margin\":{\"unit\":\"px\",\"top\":\"64\",\"right\":\"0\",\"bottom\":\"64\",\"left\":\"0\",\"isLinked\":\"\"},\"flex_direction\":\"row\",\"flex_align_items\":\"stretch\",\"flex_gap\":{\"size\":0,\"unit\":\"px\"},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"margin_mobile\":{\"unit\":\"px\",\"top\":\"50\",\"right\":\"40\",\"bottom\":\"50\",\"left\":\"40\",\"isLinked\":false}},\"elements\":[{\"id\":\"e7ca75d\",\"elType\":\"container\",\"settings\":{\"_column_size\":\"100\",\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"15\",\"bottom\":\"0\",\"left\":\"15\",\"isLinked\":\"\"},\"content_width\":\"full\"},\"elements\":[{\"id\":\"9b199ad\",\"elType\":\"widget\",\"settings\":{\"title\":\"Refunds and returns policy\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":40,\"sizes\":[]},\"typography_font_size_mobile\":{\"unit\":\"px\",\"size\":24,\"sizes\":[]},\"typography_text_transform\":\"capitalize\",\"__globals__\":{\"title_color\":\"globals\\\/colors?id=4a2620a\"},\"typography_font_size_tablet\":{\"unit\":\"px\",\"size\":32,\"sizes\":[]}},\"elements\":[],\"widgetType\":\"heading\"}],\"isInner\":true}],\"isInner\":false},{\"id\":\"ef40f2d\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"margin\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"64\",\"left\":\"0\",\"isLinked\":false},\"margin_tablet\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"64\",\"bottom\":\"64\",\"left\":\"64\",\"isLinked\":false},\"margin_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"40\",\"bottom\":\"40\",\"left\":\"40\",\"isLinked\":false}},\"elements\":[{\"id\":\"4aac709\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<div class=\\\"flex-shrink-0 flex flex-col relative items-end\\\"><div><div class=\\\"pt-0.5\\\"><div class=\\\"gizmo-shadow-stroke flex h-6 w-6 items-center justify-center overflow-hidden rounded-full\\\">\\u00a0<\\\/div><\\\/div><\\\/div><\\\/div><div class=\\\"relative flex w-full flex-col agent-turn\\\"><div class=\\\"flex-col gap-1 md:gap-3\\\"><div class=\\\"flex flex-grow flex-col max-w-full\\\"><div class=\\\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 text-token-text-tertiary overflow-x-auto\\\" dir=\\\"auto\\\" data-message-author-role=\\\"assistant\\\" data-message-id=\\\"26803529-60c0-4db4-bba7-ed8110c9cc7a\\\"><div class=\\\"text-token-text-tertiary markdown prose w-full break-words dark:prose-invert dark\\\"><p><strong>Refunds and Returns Policy:<\\\/strong><\\\/p><p>At Kos Jewelry, our priority is to ensure that you are completely satisfied with your purchase. 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