1. Shipping Destinations:

• We currently offer shipping to addresses within Thailand. Please note that we do not ship to PO boxes.

2. Processing Time:

• Orders are typically processed and shipped within [number] business days of receiving payment confirmation. Please allow additional time for processing during busy periods such as holidays or sales events.

3. Shipping Methods:

• We offer the following shipping methods:
  • Standard Shipping: Estimated delivery within [number] business days.
  • Express Shipping: Estimated delivery within [number] business days.
• Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.

4. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.

5. Shipping Charges:

• Shipping charges are calculated based on the weight of your order, your location, and the shipping method selected at checkout. Shipping charges will be displayed at checkout before you complete your purchase.

6. International Shipping:

• For international orders, please be aware that customs duties, taxes, and import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

7. Delivery Issues:

• In the unlikely event that your order is delayed, lost, or damaged during transit, please contact our customer service team at kosjewelry.co@gmail.com for assistance. We will work with our shipping partners to resolve any issues as quickly as possible.

8. Shipping Restrictions:

• We are unable to ship to PO boxes or APO/FPO addresses.
• Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.

9. Shipping Holidays:

• Please note that our shipping carriers may observe holidays, which could affect the processing and delivery of your order. We will do our best to notify you of any anticipated delays due to holidays.